Welcome to the website of Presense Sdn Bhd. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it.

Information We Collect

Personal Information:

You may visit our website without providing any personal information. However, to access certain features or services, you may need to provide personal details such as your name, company name, phone numbers, and email address.

Account Registration:

If you choose to create an account, we require additional information including your personal and company details to set up and manage your account.

Enquiry Information:

If you make enquiries about our products or services, we collect the information you provide in your messages along with your contact details to respond to your requests.

Technical Data:

We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system,and other usage information about the use of our website, including a history of the pages you view.

How We Use Your Information

To Provide Products and Services:

We use your information to operate, maintain, and provide to you the features and functionality of the website, as well as to communicate directly with you, such as to send you email messages.

For Customer Support:

We use your information to resolve technical issues you encounter, to respond to your requests for assistance and to repair and improve our services.

For Marketing Purposes:

With your consent, we may use your information to send you marketing emails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others.

Third Party Service Providers:

We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements:

We may disclose your information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Your Data Protection Rights.

Access and Control:

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section.

Opt-Out Rights:

You can opt out of receiving marketing messages from us at any time by using the unsubscribe link in the emails we send or by contacting us directly.

Data Security

Security Measures:

We use appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy,you may email us at: support@presense.com.my

By using our website, you agree to the terms of this Data Privacy Policy. If you don’t agree to the policy, please do not use our website.